I'm Melissa — wife to Daniel for the last 31 years, mom to seven wonderful kids (three of whom joined our family through foster care adoption), and someone who believes navigating insurance shouldn't feel overwhelming.

My family keeps me busy and grounded. This year, my youngest graduates from high school, and my only son recently graduated Army boot camp — moments that remind me how quickly life changes and how important it is to have the right support in place when it does. My older children have settled in Utah and Arizona, while my three youngest are still home with us here in Florida. These days, much of our travel is spent visiting family scattered across the country — though I keep a running list on my phone of dream destinations for "someday."

I earned my degree in Communications from BYU, and over the years I've used it in a variety of ways, including marketing for small businesses. That background taught me how to take complicated information and make it clear, approachable, and human — a skill I bring directly into my work helping people understand their Medicare options.

Music has always been part of my life. I play piano and violin, love to sing, and count myself a lifelong Beatles fan.

What led me to this work, though, was personal. A few years ago, I helped my mom navigate a difficult insurance situation after a surgery. Watching how confusing and stressful that process could be — even for someone who thought she understood her coverage — showed me exactly how much good guidance matters.

That experience is why I do what I do: to walk people through the paperwork, answer the hard questions, and help them find coverage that truly works for their life.